Electrical Enlightenment Privacy Statement
Electrical Enlightenment is committed to protecting your privacy. You can visit
most pages on our site without giving us any information about yourself.
But sometimes we do need information to provide services that you
request, and this privacy statement explains data collection and
use in those situations. This privacy statement only applies to
Electricalenlightenment.com; it does not apply to other online or offline Electrical Enlightenment
sites, products or services. Please read the complete Electricalenlightenment.com
privacy statement.
Collection of your Personal Information
We will ask you when we need information that personally identifies
you (personal information) or allows us to contact you. Generally,
this information is requested when you are registering before entering
a contest, ordering e-mail newsletters, joining a limited-access
premium site, signing up for an event or training, or when purchasing
and/or registering Electrical Enlightenment products. Personal information collected
by Electricalenlightenment.com often is limited to e-mail address, language, country
or location, but may include other information when needed to provide
a service you requested.
For example: If you choose a service or transaction that requires
payment, such as making a purchase in the Electricalenlightenment.com Web
site, we will request personal information necessary for billing
and/or shipping, such as: name, address, telephone number, and credit
card number.
When you buy and install a new product, we may ask you to register
your purchase electronically. We keep this registration information
on file with any information you've already given us on previous
visits to our Web site.
Electricalenlightenment.com also collects certain information about your computer
hardware and software. This information may include: your IP address,
browser type, operating system, domain name, access times and referring
Web site addresses. This information is used for the operation of
the service, to maintain quality of the service, and to provide
general statistics regarding use of Electricalenlightenment.com.
Electricalenlightenment.com also collects information about which pages our customers
visit within Electricalenlightenment.com This site visitation data is identified
only by a unique ID number, and it is never linked with personal
information unless a user consents as described below.
Use of your Personal Information
We use your personal information for the following purposes:
- To ensure our site is relevant to your needs.
- To deliver services, such as newsletters, events, training
or software that you request or purchase.
- To help us create and publish content most relevant to you.
- To alert you to product upgrades, special offers, updated information
and other new services from Electrical Enlightenment, if you so request.
- To allow you access to limited-entry areas of our site as appropriate.
We will merge site-visitation data with anonymous demographic information
for research purposes, and we may use this information in aggregate
to provide more relevant content. In some limited-entry sections of
Electricalenlightenment.com, with your approval, we will combine site-visitation
data with your personal information in order to provide you with personalized
content. If you decline permission, we will not provide you the personalized
service and won't merge your personal information with site-visitation
data.
We occasionally hire other companies to provide limited services
on our behalf, including packaging, mailing and delivering purchases,
answering customer questions about products or services, sending
postal mail and processing event registration. We will only provide
those companies the information they need to deliver the service,
and they are prohibited from using that information for any other
purpose.
Electrical Enlightenment may disclose your personal information if required to
do so by law or in the good-faith belief that such action is necessary
to: (a) conform to the edicts of the law or comply with legal process
served on Electrical Enlightenment or the site; (b) protect and defend the rights
or property of Electrical Enlightenment and its family of Web sites, or (c) act
in urgent circumstances to protect the personal safety of Electrical Enlightenment
employees, users of Electrical Enlightenment products or services, or members of
the public.
Your information may be stored and processed in the United States
or any other country in which Electrical Enlightenment or its affiliates, subsidiaries
or agents maintain facilities, and by using this site, you consent
to any such transfer of information outside of your country. Electrical Enlightenment
abides by the safe harbor framework as set forth by the U.S. Department
of Commerce regarding the collection, use, and retention of data
from the European Union.
Control of your Personal Information
When you register, or otherwise give us personal information, Electricalenlightenment.com
will not share that information with third parties without your
permission, other than for the limited exceptions already listed.
It will only be used for the purposes stated above.
Registering also allows you to tell us how or whether you want
Electricalenlightenment.com to communicate with you. After registering, go to the
Profile Center and establish your preferences in the Contact Options
sections. There, you can decide what information you want to receive
and how you want to receive it. Or you can tell us not to contact
you by removing check marks from the contact option boxes. If you
buy software through Electricalenlightenment.com, and do not want to receive
such information, do not check the box on the Checkout page (or
on other pages where personal information is collected) which says:
Yes, I would like to receive other offers through shop.Electricalenlightenment.com.
Electricalenlightenment.com occasionally allows other companies to offer our registered
customers information about their products and services, using postal
mail only. If you do not want to receive these offers, you should
uncheck the box in the Contact Options section in the profile center
stating, "Electrical Enlightenment partners can send me postal mail about their
services or products." If you buy software through Shop.Electricalenlightenment.com
and do not want to receive these offers, do not check the box on
the Checkout page (or other pages where personal information is
collected), which says: Yes, I would like to receive other offers
from non-Electrical Enlightenment companies.
Electricalenlightenment.com may send out periodic e-mails informing you of technical
service or security issues related to a product or service you requested,
or confirming you requested a product or service. You will not be
able to choose to unsubscribe to these mailings, as they are considered
an essential part of the service you have chosen.
Access to your Personal Information
We will provide you with the means to ensure that your personal
information is correct and current.
If you register on a Electricalenlightenment.com or subscribe to a newsletter,
you can review and edit your personal information at the Profile
Center.
At the Profile Center you can:
- View and edit personal information you have already given us
at Electricalenlightenment.com.
- Tell us whether you want Electricalenlightenment.com to send you marketing
information.
- Choose whether you want third parties to send you their offers
by postal mail.
- Subscribe, or cancel subscriptions, to newsletters about our
services and products.
Some services offered on Electricalenlightenment.com may collect information that
is not accessible via the Profile Center. However, in such cases,
you can access your personal information by contacting Electricalenlightenment.com
as described at the bottom of this statement, or through alternative
means of access described by the service. For example, if you buy
software through Electricalenlightenment.com, you can review and edit your personal
information by contacting one of our Customer Service representatives
Monday through Friday, between the hours of 9 a.m. and 5 p.m. ET at
1-866-270-4588.
Security of your Personal Information
Electricalenlightenment.com is committed to protecting the security of your personal
information. We use a variety of security technologies and procedures
to help protect your personal information from unauthorized access,
use or disclosure. For example, we store the personal information
you provide in computer servers with limited access that are located
in controlled facilities. When we transmit sensitive information
(such as a credit card number) over the internet, we protect it
through the use of encryption, such as the Secure Socket Layer (SSL)
protocol.
Protection of Children's Personal Information
Electricalenlightenment.com is a general audience site and does not knowingly collect
any personal information from children.
Use of Cookies
When someone visits the site, a cookie is placed on the customer's
machine (if the customer accepts cookies) or is read if the customer
has visited the site previously. One use of cookies is to assist
in the collection of the site visitation statistics described above.
We also use cookies to collect information on which newsletter
links are clicked by customers. This information is used to ensure
we are sending information customers want to read. It is collected
in aggregate form and never linked with your personal information.
Web beacons, also known as clear gif technology or action tags,
may be used to assist in delivering the cookie on our site. This
technology tells us how many visitors clicked on key elements (such
as links or graphics) on a Electricalenlightenment.com Web page. We do not use
this technology to access your personally identifiable information
on Electricalenlightenment.com; it is a tool we use to compile aggregated statistics
about Electricalenlightenment.com Web site usage. We may share aggregated site
statistics with partner companies but do not allow other companies
to place clear gifs on our sites.
If you choose to not have your browser accept cookies from the
Electricalenlightenment.com Web site, you will be able to view the text on the
screens, however you will not experience a personalized visit nor
will you be able to subscribe to the service offerings on the site.
Questions about cookies? Visit www.electricalenlightenment.com/cookies.html.
Enforcement of this Privacy Statement
If you have questions regarding this statement, you should first
contact Electricalenlightenment.com by e-mailing support@electricalenlightenment.com.
Changes to this Statement
Electricalenlightenment.com will occasionally update this privacy statement. When
we do, we will also revise the "last updated" date at the top of
the privacy statement. For material changes to this statement, Electricalenlightenment.com
will notify you by placing prominent notice on the Web site.
Contact Information
Electrical Enlightenment welcomes your comments regarding this privacy statement,
please contact us by e-mailing support@electricalenlightenment.com, or postal mail.
Electricalenlightenment.com Privacy
Electrical Enlightenment Inc.
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